‘When people, teams, and organizations, whenever they hit a wall, they tend to do one of two things: they either do more of the same things, or they do less of the same things.
But what you very seldom see is that they start to do different things instead. It’s interesting, if you look at the data, approximately 3% of people are inclined to even do different things. The remaining 97% continues to smash into the wall, like some kind of crazy energy bunny on steroids.’